Payments

IS TOBITO’ WEBSITE SECURED?
Yes! We take the security of your payments and the confidentiality of your data very seriously. All pages on our website use SSL encryption; you can see this from the padlock symbol which appears in the address bar.

HOW CAN I PAY ON TOBITO’ WEBSITE?
ToBiTo’ offers you the following payment methods:

  • Visa
  • MasterCard
  • American Express
  • Apple Pay
  • PayPal

Payments by check are not accepted.
 

ARE CREDIT CARD PAYMENTS SECURE?
ToBiTo’ uses a protected mode of payment SSL (Secure Socket Layer) which allows the encoding of your credit card details during their transmission over Internet. You can see that the transmission is encrypted from the padlock symbol which appears in the address bar.  When you enter your card details to pay for your purchases, the information is transmitted directly to our bank. This information is not stored by ToBiTo’.
 

IS IT POSSIBLE TO ORDER BY PHONE? 
You can safely order by phone at the following number: +41 (0)76 240 1047 
We are available Monday to Friday from 10:00 to 16:00.
 

WHAT SHALL I DO IF MY PAYMENT IS REFUSED? 
Should your payment be refused, please verify your credit card details and the information provided to ToBiTo’ during payment (first name, last name, etc.) and please try again after having verified. We also suggest you contact your bank to make sure you are able to successfully make purchases. If after verifying the above, you still have problems with your transaction, please contact us at contact@tobitokids.com.